What should I send with a support request?
Send the issue, what you expected, your device, iOS version, app version, and screenshots if helpful.
Daily Allowance Support
Help, without extra steps.
Email the issue and include a few details so it can be checked quickly.
Contact
euclidlabs.toronto@gmail.comReplies are handled by email.
Install or update the app
Allowance totals and transactions
Crashes, bugs, or feedback
Send this in your email
Item 1
What happened
Item 2
What you expected
Item 3
Device and iOS version
Item 4
App version and screenshots
Before emailing
Step 1
Update Daily Allowance and iOS, then reopen the app.
Step 2
Check recent transactions and allowance settings.
Step 3
If the issue stays, email your device, iOS version, app version, and screenshots.
FAQ
My allowance or totals look wrong. What should I check first?
Review recent entries and allowance settings first. If it still looks wrong, email support.
The app is freezing or will not open. What should I do?
Force close the app, restart your iPhone, install the latest update, and email support if it continues.